The indicator considers the communication and information activities carried out online both by the individual components of the National System for Environmental Protection (ISPRA, ARPA, APPA) and at an integrated level (SNPA). With environmental communication and information activities, the Agencies decline data and information in multiple dimensions using various channels: web, social media, relations with the media (press office), public relations office, editorial products and conferences contribute in an integrated and synergistic way to the dissemination of messages. Among all, the web is the main channel: all the Agencies present publications, documents and information products on their website, real-time updates on their activities addressed to the reference communities and newspapers present in the area. In 2024, over 3,300 news stories, 119 environmental reports and 817 press releases were published on the websites of the National System for Environmental Protection.

In July 2025 it is highlighted that the offer of environmental information and communication tools on the web by the monitored institutions is stable compared to 2024 both with regard to the overall average of the monitored websites (31 points compared to a maximum value of 46 points), and if we refer to the average of the SNPA websites (29 points), while the average of the sites of the research bodies and MASE goes from 37 points to 36. There are 15 sites that obtained a score higher than the overall average. The institutional site richest in web tools and content is that of Istat (42 points).